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dm completely narrow branches: serious cash problems at the pharmacy giant

The serious problems with card payments had just been resolved – now there is the next total bankruptcy in dm branches across Germany: branches in several German cities were completely closed on Tuesday morning due to the cash system failure.

Locked doors in many dm stores – and this time customers apparently couldn’t even pay in cash. Photos of signs hastily erected in front of branches circulated on Twitter.

So also from Freiburg. On a sign in front of one of the markets in Breisgau, customers read the following: “Dear customers, due to a cash register failure and the fact that we cannot collect your purchases, we are currently unable to open our branch! The specialist department is working hard for a solution! We ask for your understanding. “



Affected subsidiaries are now working to resolve the issuesPhoto: private

Customers from Rendsburg (Schleswig-Holstein) and Leipzig (Saxony) also reported: Nothing works anymore!

BILD carried out the test in a branch on Friedrichstrasse in Berlin – here too: closed doors. Shopping was also not possible in Berlin-Lichterfelde. Other branches in the capital reported regular operation.

Christoph Werner, CEO of dm, confirmed the problem, but explained when asked by BILD: “There are currently problems with the checkout counters in several dm stores due to a software error. We have found the cause and assume that in the next few minutes we will be able to serve our customers nationwide again as usual. “


Also closed the Leipzig branch in Grimmaische Strasse

Also closed the Leipzig branch in Grimmaische StrassePhoto: Torsten Pauly


There are technical problems with DM nationwide

There are technical problems with DM nationwidePhoto: Torsten Pauly

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