Customers still have a few days before the cancellation

The grace period has expired: Postbank customers only have a few days to accept the new conditions before the bank account closure takes effect. It’s not too late, but if you keep using your account, you have to pay.

Postbank closes current accounts: what interested customers need to know

The cancellation letters are now complete: customers who have not accepted the changes to the Postbank terms and conditions as customers should have already received the corresponding cancellation letter. The deadline for cancellation expires on 30 April Giro-plus accounts whose holders have not accepted the new terms and conditions.

According to information from Handelsblatt in February, there was one five-digit average number of interested customers. However, not all of the possibilities to stay at Postbank have expired since receiving the cancellation letter. “But we would like to keep you as our client. In the second step, we offer you the conclusion of a new current account agreement with our current prices and conditions.

The effectiveness of the termination can also be prevented by accepting the new terms and conditions, this is possible in writing or online (source: Handelsblatt). If you don’t want it, you need to be careful: From May 1st, the affected current accounts, for which customers have not paid any account management fees since January due to lack of consent, will be transferred to accounts subject to commission.

This means that those who continue to use their current account after April 30 – for example by making a transfer, withdrawing money or paying by card – automatically accept the new conditions. Then the monthly account management fees of € 5.90 are due.

Deutsche Bank also promises layoffs

On the other hand, anyone who leaves the account unused and continues not to accept the terms and conditions will actually be closed in the end. Affected accounts can ab It will no longer be used on 30 June. The reason for the resolutions is the ruling of the Federal Court of Justice last year. Since then, banks are no longer allowed to introduce changes to the general conditions, such as new account management fees, without the active consent of the affected customers.

Anyone who uses online banking should be familiar with these security procedures:

“We don’t want to lose customers and put an end to some legal uncertainty for both parties,” said a spokesperson for Deutsche Bank, which also includes Postbank. But Deutsche Bank is also preparing “similar steps for current accounts”. Norisbank now also charges account management fees to existing customers.

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