More and more banks are asking their customers to check their data. Apparently at least. In fact, behind it all are the phishing emails that scammers use to try to get hold of your confidential data. TECHBOOK explains which meshes they use and how you can protect yourself from them.
For several weeks, new fraud attempts have emerged that endanger customers of several banks. TECHBOOK explains why times seem favorable for criminals right now and how you can recognize phishing and protect yourself.
“Suspicious” transfers to savings banks and Volksbank
The phishing radar went off at the consumer advice center in Schleswig-Holstein. It concerns the Sparkasse and Volksbanken banks. Based on this, scammers are currently trying to obtain customer data via email. The object “System alarm code” refers to an alleged “suspicious” transfer which was subsequently canceled. At this point you need to verify your account via the attached link. But this link actually leads to the wrong website, according to the association. All data entered here is sent directly to the scammers, who can then misuse it for their own purposes.
Also interesting: Postbank customers have to accept new terms and conditions, otherwise the account is gone
Phishing emails disguised as “Major Changes”.
The latest attack on Sparkasse customers wasn’t that long ago. Your banks are currently undergoing many changes that customers need to know about. The situation is exploited by phishing scammers.
Only in March did e-mails circulate, apparently in the name of Sparkasse, in which bank customers had to be informed of a data check required by law. They had topics à la “Major change”, “We are changing!”, “Your savings bank informed” or “Notice of your savings bank”. In order to carry out the alleged verification quickly and avoid restrictions on banking activity, recipients are required to fill in a form. However, the attached link does not take Sparkasse customers to their bank’s website, but to a fake page and an incorrect form.
Read also: If you receive a new Sparkasse EC card, you lose two payment options!
DKB customers also at the center of scammers
DKB is also one of the banks where customers should beware of phishing. Because here too recently, e-mails have circulated that scammers send in the name of DKB and with which they want to access the data. According to the consumer advice center, the latest phishing attempt is about “phone number confirmation”. In order to continue using all online services, bank customers must confirm the stored telephone number. Otherwise there is a risk that the account will be blocked. The phone number is used for verification in online banking. It should therefore not fall into the wrong hands. The same goes for any personal data that the scammers attempt to access via the query.
Read also: What is Klarna’s new banking app for?
Recognize phishing emails from alleged banks
At first glance, phishing emails from banks make a serious impression. They are kept in their respective typical colors and also show the correct logos. There are no major spelling errors. However, a closer look reveals shortcomings, such as missing commas or lowercase Berlin in the DKB.
In principle, it is advisable not to click directly on links in emails. Instead, go directly to your bank’s website. If there is a problem with your account or if the bank needs certain data, it will notify you here after you log in or send you a letter.
The DKB has also introduced a safety certificate. If customers have deposited their postcode with the bank, the DKB displays two of the five digits in all emails to verify themselves. With the postcode 10961 for Berlin, it might look like this: “Your postcode is * 0 * 6 *”.
If you fall in love with a phishing email, Sparkasse recommends the following steps:
- Immediately change your login details for your Internet banking transactions.
- Tell your bank right away. It can prevent further damage.
- Do not delete the email, it serves as proof in an emergency.
- If you still have the malicious email, please send it to firstname.lastname@example.org or email@example.com.
- File a criminal complaint.